I have seen on movies that most business are dealt over dining table. Some says on a golf course but I reckon during the play they just chatting, ice breaking only. Later after they done with all the holes, they deal the business over lunch or probably dinner or what not.
Some of us also gossiping during having meals. Am I not right? kekekekekekekekeke ......... well what I want to say here is that ironically the power of our words become more convincing and powerful when we talked when we in the midst of having weal. I try to figure it out why but not to avail until this moment. Can somebody explain to me. The observation that I've made I used to talk with our internal auditors.
As the head of Quality and Safety I have limited of resources, with one Quality Engineer and one Safety Engineer. I have 6 technicians that help my Quality Section to maintain the quality of products. As of the quality system, ia dibawah batu jemala patik. Huh, Angah knows very well la kan the responsibility.
The quality system at my place has been long established and have been maintained very well. Although I have limited number of resources, I still have the committee to help me to maintain the quality system. Its a paksa rela term whereby the previous manager send an instruction to every manager to have the quality guy representative in their modules to maintain their quality system in their respective module. The later, they were send for quality system training and subsequently became internal auditors.
I have 4 senior personnels that have been internal auditor since the inception of our internal audit committee. They have all submitted their resignation letter from being internal auditor. I never said that I will except their resignation, not until I get replacement from their respective module manager. I knew they tired of being internal auditor without being recognize by other people. Yes, we have said thank you for every effort they have made and I reckon that alone will not help to motivate them.
So everything change today. Last two weeks ago I reviewed my department budget and I have RM4K excess that still can be utilized. I sought opinion from my director to organize an appreciation lunch as a token of appreciation to all the internal auditors. I know its a small gesture that the management can show how we appreciate them. My director says they deserve the treat and we organize the lunch at our training room.
So during the lunch, I sat with two of the senior personnel to say thank you for their job and explain how I am thankful with their effort, that reduce my burden in maintaining quality system in their respective module. I explain to them that it will be difficult to maintain the quality system in the coming future when they no longer in the loop. We will have a real mass production next year and cant afford to neglect our quality system. I explain to them its hard to get the replacement that have a well verse of quality systems.
To my surprise one of the personnel said; with this kind of treatment and appreciation (refer to the appreciation lunch), I will not hesitate to continue as an internal auditor. And the second personnel also agreed to continue to be internal auditor. Hahahahahahaha power ayat aku. They agreed to continue to internal auditors, so after that I sat with another personnel and told him that the two personnel agreed to continue as internal auditor and he also agreed to join them. Hahahahahahahaha, I relieved. Sekarang tinggal lagi sorang, kena tunggu dia balik dari maternity leave nih. Meanwhile aku KIV akan ajer surat dia.
Power ke ayat aku hahahahahahaha
Hopefull, next year our quality system will maintain good and better.
Tuesday, December 18, 2007
Powerfull words over lunch
Ditulis oleh Nor Razi at 4:39 PM
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2 comments:
Bukan ayat power, but more to appreciation. Org atasan kengkadang lupa nak appreciate pada org bawahan. Yg penting, tak lupakan dorang bila kita di atas.
arc
GREAT JOB DUDE!
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